Home service SaaS leader partners with Bridge to build and scale immigration function

Industry-leading Home and Commercial Service Software

Challenge

Founded in 2007 by two people seeking to help their fathers run their businesses, this company has grown to become the leading provider of software to the home services industry.

After a significant round of funding in 2017, the HR team started to experience issues in its immigration processes as the company's immigration needs scaled. Application turnaround times were slow, the process was time-consuming and opaque for the HR team, key dates were slipping through the cracks of outdated spreadsheets, and a lack of companywide immigration strategy resulted in inefficiencies and inconsistencies.

As a rapidly-growing and increasingly-global company, they soon realized that the traditional law firm model wasn't built to provide the scalability and employee experience they valued across their key HR functions. After evaluating Bridge and another tech-enabled provider, they chose to partner with Bridge, citing its strategic and high-touch approach as the primary differentiator.

Approach

Onboarded all international employees to Bridge platform for review of their immigration status
Developed a holistic, companywide immigration plan ranging from policies to execution strategy
Educated leadership on immigration options and processes to inform their decision-making
Provided employees with direct access to immigration experts to answer questions and alleviate concerns
"With Bridge, we knew we'd get the benefit of a high-touch and technology-enabled immigration process. What surprised us was how much we benefitted from their strategic, proactive approach to immigration management."
Program Manager, Compliance & Global Mobility

Results

Enhanced organization and transparency for candidates and employees across time zones
Streamlined PERM and H-1B lottery policies based on tenure, position and timing
75% reduction on time spent on immigration, enabling HR to focus on other high-priority initiatives
35% reduction in Green Card costs from streamlined recruitment process
  • Company:
    Industry-leading Home and Commercial Service Software
  • Company Overview:
    Home services management software company helping businesses generate more leads
  • Total Employees:
    750
  • Immigration Processes:
    H-1B, TN, Green Card
  • Industry:
    Software
  • Location:
    United States

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