How do we work?
You’ll be working directly with the CTO, Product Manager, and Junior Project Manager in our efforts to build the best immigration workflows. We’ll work asynchronously over Google Apps and Confluence and then implement workflows directly in our purpose built Authoring Tool. You’ll also work closely with our Support and Client Services teams to ensure workflows operate smoothly through all stages of their lifecycle.
What will you do at Bridge?
You’ll own the creation, management, and improvement of our application workflows. Developing relationships and establishing best practices will be key to your success, and you’ll work broadly with internal and external stakeholders to accomplish your goals. On a daily basis, you’ll likely spend a significant number of hours planning changes in google sheets before executing them in our Authoring Tool. When you’re not executing independently, you’ll be leading audits and presenting findings to stakeholders to build consensus for future changes. Over time, you’ll develop practices that enable moving parts of your job to more junior team members or contractors, freeing yourself up to focus on the highest value work.
What are we looking for?
This work is exceedingly detail oriented, time intensive, and requires a high degree of autonomy and focus. Prior experience working in legal, government, or other process areas with highly specific documentation will serve you well in this role. If you’ve worked closely with product management or on internal tools we’d love to hear about it! Additionally, we would expect:
- 3+ years working closely with technical tools to plan iterative development
- Demonstrated experience working closely with multiple stakeholders to achieve consensus and deliver results
- Experience developing, documenting, and delivering complex systems
What do we provide?
We love what we do and regularly hear from our community about our impact. Join us and you’ll be a part of the next generation of legal services and the fastest growing immigration services provider in the US. In addition to offering a safe and collaborative work environment where you can do your best work, we offer:
- Unlimited time off
- 80% coverage of premium medical, dental and vision benefits
- Retirement plans
- Commuter benefits